Privacy Policy

Last updated: April 13, 2025

This Privacy Policy describes how flair Toronto ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on flair toronto.com (the "Site"), or communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether as a customer, website visitor, or any other person whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other measures required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect—and have collected over the past 12 months—personal information about you from various sources, as outlined below. The information we collect and use depends on how you interact with us.

In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or could reasonably be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information You Provide Directly

Personal information you provide directly through our Services may include:

Contact details, including your name, address, phone number, and email address.
Order information, including your name, billing and shipping address, payment confirmation, email, and phone number.
Account information, including username, password, security questions, and other information used for account security.
Customer service information, including anything you choose to share when contacting us.

Some features may require you to provide certain personal information. Choosing not to provide it may limit your access to specific functions.

Information We Collect Through Use

We may automatically collect certain information about your interaction with the Services (“Usage Data”). We may use cookies, pixels, and similar technologies ("Cookies") for this purpose. Usage Data may include information about how you access and use our Site and account, such as device and browser information, network connection, IP address, and interactions with the Services.

Information We Receive from Third Parties

We may also receive information about you from third parties, including service providers that collect information on our behalf, such as:

Companies that support our Site and Services, like Shopify.
Payment processors, who collect your payment data (e.g., bank account, credit or debit card, billing address) to process transactions and fulfill your orders.

We or third-party partners may collect additional data via tracking technologies like pixels, SDKs, and cookies when you interact with our Site or emails.

We treat any information obtained from third parties in accordance with this Privacy Policy. Please also refer to the “Third-Party Sites and Links” section.

How We Use Your Personal Information

Product and Service Delivery

We use your personal information to provide the Services, process payments, fulfill orders, notify you about account activity or transactions, manage returns, and facilitate shipping. We may also allow Shopify to connect your account with other services at your request. Shopify will process such information according to its Privacy Policy and Consumer Privacy Policy.

Marketing and Advertising

We may use your personal information for marketing purposes, such as sending promotional emails, texts, or mail, and displaying product or service ads. This includes personalizing ads on our Site and across the web. If you are in the EEA, our legal basis is our legitimate interest in promoting our products under Art. 6(1)(f) of the GDPR.

Security and Fraud Prevention

We use your data to detect and act on fraud or malicious activity. You are responsible for securing your account credentials. Do not share your login information with others. If your account has been compromised, contact us immediately. In the EEA, this processing is based on our legitimate interest in protecting our Site, per Art. 6(1)(f) GDPR.

Customer Support and Service Improvement

We use your data to provide support and improve our Services, based on our legitimate interest in offering effective customer service and maintaining a business relationship, as per Art. 6(1)(f) GDPR.

Cookies

We use Cookies to operate and enhance the Site. For more information about the Cookies used by Shopify, see: https://www.shopify.com/legal/cookies. Cookies help us remember preferences, analyze user behavior, and tailor content and ads. Third parties may also use Cookies for these purposes.

Most browsers accept cookies by default, but you can configure settings to delete or block them. Note that this may affect your user experience and some features may stop working.

Our website also supports the Global Privacy Control (GPC) signal. If you activate it, we will treat it as a valid opt-out of data sharing/targeted advertising for your browser/device, and for your account if identifiable. Learn more at https://globalprivacycontrol.org/. We do not recognize other Do Not Track signals at this time.

How We Disclose Personal Information

We may share your personal information under the following conditions:

With service providers performing services on our behalf (e.g., IT management, payments, analytics, customer service, cloud storage, fulfillment, and shipping).
With business and marketing partners for service delivery and advertising.
When you give consent or use social media widgets or integrations.
Within our corporate group to operate our business.
During business transactions (e.g., mergers), legal compliance, enforcement of terms, or protection of rights.

Categories Disclosed in the Last 12 Months

Category of Personal Information	Categories of Recipients
Identifiers (e.g., contact info, order/account data)	Business and marketing partners
Customer Records (per California law)	Business and marketing partners
Commercial info (orders, customer service data)	Business and marketing partners
Internet/network activity (usage data)	Business and marketing partners
Geolocation (by IP or technical measures)	Business and marketing partners

We do not use or share sensitive personal information without your consent or to infer characteristics.

Sale or Sharing of Personal Data

We have "sold" or "shared" the following data (as defined by applicable law) in the past 12 months for marketing/advertising:

Category of Personal Information	Categories of Recipients
Identifiers (name, email, phone)	Business and marketing partners
Commercial data (purchases)	Business and marketing partners
Usage data	Business and marketing partners

Third-Party Sites and Links

Our Site may link to third-party websites or platforms. Please review their privacy and security practices—we are not responsible for their content, accuracy, or data protection policies.

Information you post in public or semi-public spaces (like social media) may be visible to others and used without restrictions by us or third parties. Linking does not imply endorsement unless explicitly stated.

Children’s Data

The Services are not intended for use by children. We do not knowingly collect personal information from minors. If you are a parent or guardian of a child who provided us with data, please contact us to request deletion.

As of this policy’s effective date, we are not aware of having "sold" or "shared" personal data from individuals under 16.

Security and Data Retention

No security measure is perfect. Data transmission may not be secure. Do not use unsecured channels to send sensitive data.

We retain data as long as necessary to maintain your account, provide Services, comply with laws, resolve disputes, or enforce agreements.

Your Rights

Depending on your location, you may have the following rights:

Right to Access: Request what personal data we hold and how we use it.
Right to Deletion: Request that we delete your data.
Right to Rectification: Correct inaccurate personal information.
Right to Portability: Receive or transfer your data in certain cases.
Right to Opt-Out: Request that we not “sell” or “share” your data or use it for targeted ads.
Right to Restrict Processing: Ask us to stop or limit processing.
Right to Withdraw Consent: Revoke consent at any time.
Right to Appeal: If we deny your request, you may appeal.

To opt out via Global Privacy Control, your browser/device signal will be honored where applicable.

We may verify your identity before processing requests. You may designate an authorized agent to submit requests. We may request proof of this authorization.

Complaints

If you have concerns about how we handle your data, contact us at the email below. You may also contact your local data protection authority. For EEA residents, a list of supervisory authorities is available [here].

International Users

We may transfer, store, and process your data outside your country of residence. If transferred outside the EEA, we use recognized safeguards (e.g., EU Standard Contractual Clauses) or equivalent UK mechanisms, unless the destination has adequate protections.

Contact

If you have questions or wish to exercise your rights, contact us by email at:
📧Info@flair-toronto.com
or via our contact form on the website.

Unless stated otherwise, we are the data controller responsible for your personal data under applicable law.

Privacy Policy